We believe in what we make. Every Bloome product is backed by a full 30-day satisfaction guarantee — no conditions, no complications, no catch.
A lot of companies offer guarantees that are technically available but practically difficult to use. Ours is different. If you order Bloome, try it for 30 days, and aren't satisfied — for any reason — we will refund your purchase. No lengthy process, no interrogation, no restocking fees.
We offer this because we are confident in our formulas. Hypochlorous acid at therapeutic concentrations works. If it doesn't work for you within 30 days, we want to know why — and we will make it right immediately.
The guarantee applies to every product, every order, including subscription deliveries. It exists because we believe the risk of trying Bloome should sit entirely with us — not with you.
Email us at help@bloome.com within 30 days of receiving your order. Include your order number and a brief note about your experience. That's all we need.
Our team will reply within one business day to confirm your refund or arrange a replacement — whichever you prefer. In most cases, no return is required.
Your refund is processed to your original payment method within 5–7 business days of confirmation. You'll receive an email notification when it has been issued.
Every order is protected for 30 days. The risk is on us. The results, we believe, will be yours.