Terms of Service.

By accessing or using bloome.com (the "Site") or purchasing any products from Bloome ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before making a purchase or using our services.

If you do not agree to these Terms, please do not use our Site or purchase our products.

You must be at least 18 years of age to use our Site and make purchases. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

Our products are currently available for purchase and delivery within the United States only.

We make every effort to display our products accurately, including descriptions, ingredients, concentrations, and images. However, we do not warrant that product descriptions or other content on the Site is completely accurate, complete, reliable, current, or error-free.

Our products are cosmetic skincare products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on our Site is for general informational purposes and should not be taken as medical advice. Consult a qualified healthcare professional before use if you have a skin condition or are under medical care.

We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time without notice.

By placing an order, you offer to purchase the selected products at the stated prices. We reserve the right to accept or decline any order at our discretion. An order is confirmed only once you receive a written confirmation email from us.

All prices are listed in US dollars and are subject to change without notice. We are not responsible for typographical errors in pricing. In the event of a pricing error, we will contact you before processing your order and give you the option to purchase at the correct price or cancel.

We reserve the right to cancel any order if we suspect fraudulent activity or if the order violates these Terms.

We accept payment by Visa, Mastercard, American Express, Discover, and PayPal. All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card information on our servers.

By providing payment information, you represent that you are authorised to use the payment method and that the information you provide is accurate. You authorise us to charge the full order amount, including taxes and shipping, to your provided payment method.

If a payment is declined, we reserve the right to cancel the order and notify you by email.

Our Subscribe & Save programme allows you to receive recurring product deliveries at a discounted rate. By enrolling in a subscription, you authorise us to charge your payment method automatically at each subscription interval (30, 60, or 90 days) until you cancel.

• You will receive an email notification before each upcoming charge
• You may pause, skip, or cancel your subscription at any time through your account dashboard or by contacting us at help@bloome.com
• Cancellations must be made at least 24 hours before your next scheduled charge to avoid being charged for that delivery
• There are no cancellation fees and no minimum subscription period
• Subscription pricing is subject to change with reasonable advance notice to subscribers

We ship within the United States. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, natural disasters, or other circumstances outside our control.

Risk of loss and title for products purchased from us pass to you upon delivery to the carrier. If your shipment is lost or damaged in transit, please contact us at help@bloome.com and we will work with you to resolve the issue.

For full shipping details including rates and estimated delivery windows, please visit our Shipping & Returns page.

We offer a 30-day satisfaction guarantee on all products purchased through bloome.com. If you are not satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we will arrange a full refund or replacement.

This guarantee applies to products purchased directly from bloome.com only. Products purchased through third-party retailers are subject to that retailer's return policy. For full details, please see our 30-Day Guarantee page.

All content on bloome.com — including text, images, graphics, logos, product names, and the overall website design — is the property of Bloome or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this Site without our express written permission. Limited personal, non-commercial use is permitted for viewing and sharing content in its original form with proper attribution to Bloome.

When using our Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Submit false or misleading information in any form or order
• Use automated tools to scrape, crawl, or extract data from the Site without our permission
• Resell our products purchased at subscription or promotional pricing for commercial gain
• Post reviews or testimonials that are false, misleading, or written in exchange for compensation
• Interfere with the proper operation of the Site or its servers

We reserve the right to terminate access to the Site and cancel orders from users who violate these prohibitions.

Our Site and products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that product results will be achieved by any individual user, as skincare outcomes vary depending on skin type, usage consistency, and individual physiology.

The information on our Site is not a substitute for professional medical advice. Always consult a qualified healthcare provider with questions about your skin health.

To the maximum extent permitted by applicable law, Bloome and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of the Site or purchase of products shall not exceed the total amount you paid to us for the products giving rise to the claim in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

These Terms are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. You agree that any legal action or dispute arising from these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Utah.

If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically. For significant changes, we will make reasonable efforts to notify you by email or a prominent notice on our Site.

If you have questions about these Terms of Service, please contact us:

• Email: help@bloome.com
• Website: bloome.com/contact

We will respond to all enquiries within 30 days.